Privacy Policy
This policy explains how Bloody Brilliant Group LLC ("we", "us") collects, uses and protects information when you visit bloodybrilliantgroup.com, use the chat on our website, call us or receive text messages from us. Bloody Brilliant Marketing is part of Bloody Brilliant Group LLC.
Who we are
Bloody Brilliant Group LLC
420 W Eugenie St., Chicago, IL 60614
Phone: (312) 847-4017
Email: hello@bloodybrilliantgroup.com
What we collect
- Details you give us: your name, email address, phone number, business name and anything you tell us in the website chat, on a call or by email.
- Calls: when you call (312) 847-4017, our virtual receptionist answers. Calls may be recorded and transcribed, and we keep a short summary so the team can follow up.
- Bookings: the day and time you choose for a call with us.
- Website usage: basic technical information such as your browser type, device and pages visited, collected through our hosting and chat tools.
How we use it
- To answer your questions and reply to your messages.
- To book, confirm and remind you about calls with us.
- To send text messages you have agreed to receive (see below).
- To improve our website and services.
- To meet legal obligations.
We do not sell your personal information.
Text messages (SMS)
We only text you if you have agreed to it, for example by ticking the consent box in our website chat or by saying yes when our receptionist offers to text you during a call. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. Full details are in our Terms.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Who we share it with
We share information only with the service providers that help us run our business, such as our website host, our customer messaging and booking software, our phone and text provider and our email provider. They may only use it to provide their service to us. We may also disclose information if the law requires it.
How long we keep it
We keep your information for as long as we need it for the purposes above, or as the law requires, and then delete it.
Your choices
- Reply STOP to any text to stop text messages.
- Use the unsubscribe link in any marketing email.
- Email us to ask what information we hold about you, or to ask us to correct or delete it.
Security
We use reputable providers and sensible safeguards to protect your information. No method of sending or storing data online is completely secure, so we cannot guarantee absolute security.
Children
Our services are for businesses. We do not knowingly collect information from anyone under 18.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it last changed.
Contact us
Questions about this policy: hello@bloodybrilliantgroup.com or (312) 847-4017.